You’ve rolled out Microsoft Copilot.
You’ve talked about how it saves time.
How it boosts productivity.
How it takes the grind out of everyday work.
But here’s the uncomfortable question most leaders don’t have a clear answer to…
Is your team actually using it?
Or is Copilot sitting there quietly on the taskbar, opened once or twice… then forgotten?
That’s exactly the problem Microsoft is tackling with a new feature called Copilot Benchmarks.
Turning AI guesswork into real insight
Copilot Benchmarks lives inside Viva Insights (part of Microsoft 365), and it’s designed to give leaders something they’ve never really had before:
Visibility.
It shows you:
- How many people in your organization actively use Copilot
- Which Microsoft apps they’re using it in (Word, Outlook, Teams, etc.)
- How often they return to it, not just whether they tried it once
In other words, you can finally see whether Copilot is becoming part of daily work… or just another unused tool.
How do you compare?
Here’s where it gets really interesting.
Benchmarks don’t just show your internal numbers. They can also compare your Copilot adoption against similar organizations:
- Businesses of a similar size
- Companies in the same industry
- Even organizations in the same region
That means you’ll be able to tell whether your team is ahead of the curve, keeping pace, or quietly falling behind as others lean into AI.
What about privacy?
If the idea of comparisons raises red flags, you’re not alone.
Microsoft says all benchmark data is anonymized, aggregated, and privacy-protected. No one can see individual behavior, and no company’s data is exposed directly. The insights come from large datasets and mathematical models, not spying on individuals.
Why this matters more than you think
Here’s the hard truth: rolling out AI tools is the easy part.
Actually getting people to change how they work is much harder.
Research shows that only around 5% of AI pilot programs ever move beyond testing. Most stall because teams don’t know how to integrate AI into their real workflows, or leaders don’t know where adoption is breaking down.
Copilot Benchmarks shines a light on exactly that problem.
It helps you spot:
- Teams that may need extra training or guidance
- Workflows where Copilot isn’t being used effectively
- Opportunities to standardize best practices across the business
This isn’t about surveillance — it’s about support
Yes, some employees may feel nervous about the idea of AI usage being measured.
But this isn’t about micromanagement or punishment.
It’s about understanding where people are stuck, where they’re thriving, and where better enablement can unlock real value from the tools you’re already paying for.
So… is your team using AI well?
Until now, most businesses have been guessing.
Soon, you won’t have to.
Copilot will tell you.
