Be honest — how much time do you spend every day digging through your inbox, trying to spot the emails that actually matter?
If your answer is “too much,” you’re not alone. Between customer messages, supplier updates, staff threads, and the occasional “reply all” disaster, it’s easy for your inbox to feel like a black hole.
And when a vital email gets buried? That’s when projects stall, opportunities slip by, and communication breaks down.
Microsoft has your back.
Meet “Priority View,” Powered by Copilot
Microsoft is rolling out a new AI-powered feature for Outlook on iOS and Android that promises to cut through the noise. It’s called Priority View, and it uses Copilot — Microsoft’s built-in AI assistant — to automatically sort your inbox into two clear categories:
- High Priority: The emails you really need to see first.
- Needs Replies: The ones waiting for your response.
So instead of scrolling endlessly or relying on guesswork, you’ll instantly see what deserves your attention.
Imagine opening Outlook on your phone and finding everything already prioritized for you — like having your own personal email assistant on standby.
Why It Matters for Business
Email overload isn’t just an inconvenience — it’s a productivity killer. Studies show the average professional spends over three hours a day on email. That’s time that could be better spent serving clients, leading your team, or growing your business.
With Priority View:
- You’ll waste less time sorting and searching.
- Your team can respond faster to what’s urgent.
- You’ll reduce stress and keep communication flowing smoothly.
No more missing the important stuff because it got lost under a pile of “FYIs” and newsletters.
When You’ll Get It
This feature is rolling out gradually — expect to see it appear sometime before the end of 2025. You’ll need a Microsoft 365 subscription with a Copilot license (since Copilot is a paid add-on).
If your business is already exploring how AI can make work easier, this one’s definitely worth watching.
Ready to Work Smarter, Not Harder?
Whether it’s with Outlook, Teams, or the rest of Microsoft 365, AI tools like Copilot can make a big difference in how your business communicates and collaborates.
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