by Chris Pohts | Nov 28, 2024 | IT News
How do you feel about the technology you use in your business? A recent study found that 90% of business leaders felt confident that their IT systems today are “best in class”. But how about tomorrow? The same study showed that: Only 39% of business leaders felt...
by Chris Pohts | Nov 25, 2024 | Business
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a...
by Chris Pohts | Nov 21, 2024 | IT News
Microsoft is warning business owners about a new type of phishing scam (where cyber criminals pose as a trusted source to trick you into giving away login info), which uses popular cloud services like SharePoint and OneDrive. Although these platforms are usually safe,...
by Chris Pohts | Nov 20, 2024 | Business Continuity
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing.The average...
by Chris Pohts | Nov 15, 2024 | Microsoft
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows....
by Chris Pohts | Nov 14, 2024 | IT News
Microsoft is once again finding ways to make life easier for your business with Windows 11. If you ever work on your phone as well as your PC, you’re going to love the new “Hand Off” feature that’s being tested right now. The idea is this: Let’s say you’re in a...
by Chris Pohts | Nov 10, 2024 | IT Management
Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several processes and policies. They govern the handling, storage, and eventual disposal of...
by Chris Pohts | Nov 7, 2024 | IT News
Microsoft recently made changes to the Windows Start menu – and it caused a bit of an uproar. Here’s what happened: Microsoft tried to streamline the Start menu by grouping related settings together. But they tucked the sign out option behind a three-dot menu,...
by Chris Pohts | Nov 5, 2024 | Cybersecurity
Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing in sophistication. This means enhancing your email security has never been more critical.Ninety-five percent of...
by Chris Pohts | Oct 31, 2024 | IT News
How cautious are you and your team with online security? You know about phishing scams, dodgy downloads, and not clicking suspicious links, right? But an even sneakier new malware (that’s malicious software) wants to frustrate you into giving up your Google login...
